If you upgrade to gbTouch 3.4 you must have gbLink 3.1.2 installed or gbTouch will not open.
When updating gbLink, first go to System Preferences - gbLink and press the STOP button. Click on the gbLink icon button (below ‘Updates’) to go to the gbLink download page. Once downloaded, re-install gbLink like you did originally (see steps below.)
In general, if you are experiencing any problems with gbTouch, make sure you have the current version of gbLink installed on your Mac. The current version will have the latest maintenance and reliability improvements. If you have any questions or issues, please contact us - we want to help!
A user guide is also found on the info screen on GBTouch.
Wi-Fi and networking often pose challenges to mobile device use. You may also find this useful on our website:
Have a question or need to contact us? We want to help if you are having any problems.
(we highly recommend that you read the user manual for more information)
Graphical based instructions available:
You will need to do a few ESSENTIAL steps that will only take a few minutes to get gbTouch operational. These steps are needed because gbTouch requires a (free) companion application called gbLink that is installed on the Mac where you have GarageBand. These steps usually only have to be done once, and then you can use gbTouch just like any other iPad app. This is a summary, but you can read more about this in the user manual.
Have you used or do you still use other controllers with GarageBand? Please read "GarageBand ’11 Control Surface Problems" so that you can avoid or fix problems in this situation.