gbTouch Support

Updates

If you upgrade to gbTouch 3.4 you must have gbLink 3.1.2 installed or gbTouch will not open.

When updating gbLink, first go to System Preferences - gbLink and press the STOP button. Click on the gbLink icon button (below ‘Updates’) to go to the gbLink download page. Once downloaded, re-install gbLink like you did originally (see steps below.)

In general, if you are experiencing any problems with gbTouch, make sure you have the current version of gbLink installed on your Mac. The current version will have the latest maintenance and reliability improvements. If you have any questions or issues, please contact us - we want to help!

Requirements

  • iPad or iPad mini running iOS 5.1 or higher
  • Apple GarageBand '11 ** music application installed on your Mac (** '09 can be used with some feature limitations, as described in the user manual). GBTOUCH DOES NOT WORK WITH THE CURRENT GARAGEBAND FOR MAC (UPDATE SINCE OCTOBER 2013).
  • gbLink 3.1.2, Delora Software's free OSX application. gbLink runs on G5 Macs running OS X 10.5.8, or Intel Macs running OS X 10.5.8, 10.6.8, 10.7, 10.8 OR 10.9.
  • Wi-Fi access to same computer gbLink is installed on
  • iPad Bluetooth must be set to OFF during a gbTouch session to ensure reliable communications with GarageBand

Tutorials

A user guide is also found on the info screen on GBTouch.

Wi-Fi and networking often pose challenges to mobile device use. You may also find this useful on our website:

FAQ’s

Contact

Have a question or need to contact us? We want to help if you are having any problems.

Setup

(we highly recommend that you read the user manual for more information)

Graphical based instructions available:

You will need to do a few ESSENTIAL steps that will only take a few minutes to get gbTouch operational. These steps are needed because gbTouch requires a (free) companion application called gbLink that is installed on the Mac where you have GarageBand. These steps usually only have to be done once, and then you can use gbTouch just like any other iPad app. This is a summary, but you can read more about this in the user manual.

  1. While using the Internet browser ON YOUR MAC in which you have GarageBand installed, click here to go directly to the gbLink download page. (You can also click on the "Requirements & Setup" button on the gbTouch product page and then click on the gbLink icon link.) You will be taken to a page to type in a security code, and gbLink will download to your computer. You cannot download and install gbLink using your iPad.
  2. The file in your Download folder will be a ZIP file called gbLink. Double click on it to extract it, then double click on the gbLink file and OSX will walk you through the installation screens.
  3. Go to System Preferences on your Mac and click on the gbLink icon. You will see a preference pane. Click on the "Run" button, and 3 green segments will appear in the middle of the screen.
  4. Close System Preferences
  5. Go to the Settings application on your iPad and make sure Wi-Fi is ON for the same Wi-Fi network that your Mac uses.

Start GarageBand on the Mac. You are now ready to open up gbTouch and start using it on your iPad.

Have you used or do you still use other controllers with GarageBand? Please read "GarageBand ’11 Control Surface Problems" so that you can avoid or fix problems in this situation.